Twisted Tees & Totes Store Policy

Thank you for shopping with Twisted Tees & Totes!

We’re a small, made-to-order business, and every item is created just for you. Below is our store policy to help you understand what to expect when ordering from us.

📦 Order Processing

All items are made to order. Please allow 5–7 business days for production before shipping.
You will receive a confirmation email when your order is placed and another when it ships.

✨ Custom Orders

All custom designs are final sale.
Please double-check your spelling, sizes, and details before submitting.

🔒 Privacy & Safety Policy

We take your privacy seriously. Any personal information you provide (such as your name, email, shipping address, and payment details) is used solely for processing your order and communicating with you about your purchase.

We use secure, encrypted third-party services to process payments (e.g., PayPal, Stripe), and we never store your credit card information. Your data is never sold or shared outside of what’s necessary to fulfill your order.

We are committed to providing a safe and secure shopping experience. If you have any concerns about how your information is used, please contact us directly.