Last Updated: September 8, 2026

Twisted Tees & Totes (“TTT,” “we,” “us,” or “our”) respects your privacy and is committed to being transparent about how we collect, use, and protect your information when you visit our website, shop with us, subscribe to our email or text list, participate in promotions, or interact with our brand.

By using our website or providing information to us, you acknowledge the practices described below.

WHAT INFORMATION WE COLLECT

Depending on how you interact with Twisted Tees & Totes, we may collect information such as your name, email address, phone number, billing and shipping address, order and purchase information, product preferences, customization details, account information, and information you voluntarily provide through contact forms, surveys, giveaways, raffles, reviews, or other interactions with us.

When you make a purchase, payment information is processed through third-party payment providers. We may receive information necessary to process and fulfill your order, but we do not intentionally store your complete credit or debit card information.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser and device information, pages viewed, links clicked, referring websites, approximate location, and information about how you interact with our website.

HOW WE USE YOUR INFORMATION

We may use the information we collect to process and fulfill orders, process payments, ship products, provide customer service, communicate with you about your orders, create and manage custom orders, improve our website and products, personalize your experience, administer loyalty or affiliate programs, manage giveaways and promotions, analyze website and marketing performance, prevent fraud or unauthorized activity, maintain website security, comply with legal obligations, and otherwise operate and improve Twisted Tees & Totes.

If you choose to join our email or SMS list, we may also use your contact information to send promotional communications about new products, drops, restocks, sales, discounts, giveaways, raffles, events, special offers, and other Twisted Tees & Totes updates.

EMAIL & SMS MARKETING

When you voluntarily subscribe to our email list, we may send you promotional emails. You can unsubscribe at any time by using the unsubscribe link included in our emails.

When you voluntarily provide your phone number and opt in to receive marketing text messages from Twisted Tees & Totes, you may receive recurring promotional SMS messages. Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchasing anything from Twisted Tees & Totes.

You can opt out of marketing text messages at any time by following the instructions provided in our messages, including replying STOP when applicable.

Opting out of promotional communications does not prevent us from sending necessary transactional or service-related communications, such as order confirmations, shipping updates, or other communications relating to an existing order or request.

COOKIES, META & ADVERTISING

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help our website function, remember preferences, understand website traffic, measure advertising performance, and improve our marketing.

We may use third-party advertising and analytics services, including Meta and similar platforms, to understand how visitors interact with our website and advertisements, measure campaigns, create advertising audiences, and provide more relevant advertising.

These third-party services may collect information about your activity on our website or other websites and services according to their own privacy policies.

You can manage certain cookies and tracking technologies through your browser, device settings, or available third-party privacy controls. Disabling certain technologies may affect website functionality.

THIRD-PARTY SERVICES

We may use trusted third-party service providers to help us operate our business. These providers may assist with website hosting, ecommerce, payment processing, shipping, fulfillment, email and SMS marketing, analytics, advertising, customer service, reviews, loyalty programs, affiliate programs, fraud prevention, and website security.

These providers may have access to information reasonably necessary to perform services on our behalf and may have their own privacy policies governing their handling of information.

Our website, emails, and social media may also contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

GIVEAWAYS, RAFFLES & PROMOTIONS

If you participate in a giveaway, raffle, contest, or other promotion, we may collect information necessary to administer the promotion, communicate with participants, verify eligibility, and provide prizes.

Individual promotions may have additional rules or terms.

HOW WE PROTECT YOUR INFORMATION

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no website, online service, or method of electronic transmission is completely secure, and we cannot guarantee absolute security of your information.

HOW LONG WE KEEP YOUR INFORMATION

We may retain information for as long as reasonably necessary to fulfill transactions, provide services, maintain business and financial records, provide customer service, administer programs, resolve disputes, prevent fraud, comply with legal or regulatory requirements, enforce our policies, and protect our rights.

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal and business requirements.

YOUR PRIVACY & MARKETING CHOICES

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information, as well as the right to opt out of certain marketing, targeted advertising, or other data practices.

You may also have the right to request information about how your personal information is collected and used.

To make a privacy request, please contact us using the contact information provided on our website. We may need to verify your identity before completing certain requests.

You may unsubscribe from marketing emails at any time using the unsubscribe link in our emails and opt out of marketing text messages by following the instructions provided in our messages.

Where required by applicable law, you may also have the right to opt out of certain activities considered the “sale” or “sharing” of personal information for targeted advertising or similar purposes.

CHILDREN'S PRIVACY

Our website and services are not directed toward children under the age required by applicable law.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us without appropriate consent, please contact us so we can investigate and take appropriate action.

INTERNATIONAL VISITORS

Twisted Tees & Totes primarily operates in the United States. If you access our website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Privacy laws in those locations may differ from the laws where you live.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time as our business, website, technology, services, or legal obligations change.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

CONTACT US

If you have questions about this Privacy Policy, your personal information, or your communication preferences, please contact Twisted Tees & Totes using the contact information provided on our website.

Thank you for trusting us, supporting our small business, and being part of the Twisted community. 🖤